Shipping policy

Shipping Policy

Thank you for visiting and shopping at M&M Enterprise Limited. The following are the terms and conditions that constitute our Shipping Policy.

1. Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped with your tracking information.
If we are experiencing a high volume of orders, processing time may take a bit longer. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Standard Shipping: Estimated delivery time is 7 to 14 business days after dispatch.
Free Shipping: Applicable on orders over [INSERT AMOUNT, e.g., $50 / £50] (optional).

Please note that delivery times are estimates and delays can occasionally occur due to customs processing or courier delays.

3. Shipment Confirmation & Tracking

Once your order has shipped, you will receive a Shipping Confirmation email containing your tracking number(s). The tracking information will become active within 24–48 hours.

4. Customs, Duties, and Taxes

M&M Enterprise Limited is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (duties, tariffs, taxes, etc.).

5. Damaged or Lost Packages

If you received your order damaged or if a package is lost in transit:

Please save all packaging materials and damaged goods.
Contact us immediately at mamenterpriselimited@gmail.com with your order number and photos of the damaged item so we can assist you.

6. Incorrect Address

Please ensure that your shipping address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If a package is returned to us, re-shipping charges may apply.